Customer Service

Help Center

Account Information:

If you scroll down to the very bottom of the page you will find a heading with “Account Information” on how to register, check on order status, edit your profile, view an order, track an order and much more. If you have questions that are not answered here please email service@abbcoboom.com or call us at 1-800-843-2110.

 

FAQ

  • How do I track my order?

    Coming Soon

  • How do I check my order status?

    Click Here to sign in and check on your order status.

  • How do I change my profile?

    Click Here to sign in and change your profile.

  • What is your return policy?

    Goods may not be returned without prior written approval. If the reason for returning material is our fault or that of the manufacturer, we will promptly, without expense to the customer, rectify the error. If this lies with the customer, we will do everything possible to minimize the expense or loss to the customer. However, we reserve the right to make reasonable charges for handling and restocking. All goods returned must be in saleable condition in their original boxes and in whole sale able units. All requests for return of merchandise should be made within three days of receipt.

    ABSORBENT MONEY BACK GUARANTEE:
    If you’re not completely satisfied with your purchase on our absorbent products, call us for a “NO QUESTIONS ASKED” replacement or refund.

  • Where can I find Absorbent Specification Data Sheets?

    Click Here for specification data sheets.

 

Terms and Conditions of Sale

  • Shipping Terms & Conditions

    Billing terms are net 30 days from date of invoice, unless otherwise stated. In the event payment is not received by the due date, interest shall accrue at the rate of one and one-half percent (1.5%) on the unpaid portion of the invoice for each period of thirty (30) days from the due date. Purchaser shall be liable for Supplier’s costs associated with the collection of any amounts past due, including but not limited to attorneys’ fees and court costs. Supplier retains title/security interest in the goods until full payment. Clerical errors are subject to correction. Delivery terms are F.O.B. shipping point, unless otherwise noted. Unless specific shipping instructions are given, we will use our best judgment to determine the most satisfactory routing. All merchandise becomes the property of the purchaser upon delivery to the carrier. All claims for damage or shortage should be made to the carrier. All material shipped direct from the manufacturer will be F.O.B. shipping point unless the manufacturer’s terms specify otherwise. Any discrepancies in shipment or billing should be reported to us within 24 hours of receipt. Deductions from invoices without proper notification to ABBCO will not be allowed. If disputes should arise, laws of the State of Florida shall prevail.

  • Return Goods

    Goods may not be returned without prior written approval. If the reason for returning material is our fault or that of the manufacturer, we will promptly, without expense to the customer, rectify the error. If this lies with the customer, we will do everything possible to minimize the expense or loss to the customer. However, we reserve the right to make reasonable charges for handling and restocking. All goods returned must be in saleable condition in their original boxes and in whole saleable units. All requests for return of merchandise should be made within three days of receipt.

    ABSORBENT MONEY BACK GUARANTEE:
    If you’re not completely satisfied with your purchase on our absorbent products, call us for a “NO QUESTIONS ASKED” replacement or refund.

  • Special Orders

    Orders for items of special design or made to order, or of a type not normally carried in stock cannot be cancelled without our first obtaining written permission from the manufacturer. Orders for goods of special design or made to order, once delivered, cannot be returned.

  • Order Acceptance

    At ABBCO, there’s no minimum order size. We accept VISA, MasterCard, Discover Card, American Express and all Government credit cards. All items ship FOB shipping point. Freight charges will be displayed during the ordering process, or you can see an estimate in your Shopping Cart.

    All orders are subject to final acceptance by an officer or an authorized agent of ABBCO Prices including delivery, terms, and conditions of sales are subject to change without notice to those in effect at the time of shipment unless otherwise noted. All “charge” orders are subject to credit approval prior to being released for shipment.
    For questions about shipping or payment terms, please call 1-800-843-2110 or email sales@abbcoboom.com

  • Disclaimer and Limitations of Warranties

    Some products ABBCO sells have been manufactured by others and may be warranted for limited periods of time by them against defects in materials or workmanship. Misuse of products is excluded from most warranties. In all instances we as the Seller, make no warranty of any kind whatsoever, expressed or implied, unless expressly set forth in writing. No agent, employee, or representative of ABBCO. as the Seller, has any authority to bind us to an affirmation, representation or warranty concerning the goods we sell beyond that specifically included in writing, including any implied warranty of merchantability or fitness for a particular use. Seller shall not be liable under any circumstances for consequential or incidental damage for breach of contract or nonperformance due to fire, strikes, accidents or cause beyond our control. Additionally ABBCO does not cover or warrant damages to its boom and barrier products resulting from damages, abuse or misuse caused by, accidents, acts of God, unauthorized repair or alterations. Furthermore “improper” installation, applications, towing deployments and or recoveries and improper storage are not covered under warranty. ABBCO shall in no event be liable for any incidental or consequential damages arising out of the use or inability to use an ABBCO product for any purpose whatsoever.

 

ABBCO Warranty Policy

  • Warranty Policy

    Over the last thirty five years ABBCO has achieved an excellent reputation for standing behind its products and distributors. All products manufactured by ABBCO are warranted to be free from defects in materials and workmanship for a period of one year from date of delivery to the customer. Although we do not anticipate any problems with our products we will repair or replace it at our option, free of charge to our customer. We have a firm, long standing policy to protect our customers should any unforeseeable problems occur.

 

ABBCO Guarantee

  • Price Guarantee

    At ABBCO we realize that a competitive price is important to our customers. If you find a better price for the same item by a competitor, please let us know. We strive to provide our customers the very best products and price in the industry. Our staff is constantly monitoring incoming emails. Our goal is to respond by within sixty (60) minutes or less during regular business hours. If necessary please feel free to contact us by phone or fax if you need an immediate answer or help with anything.  Call us at 1-800-843-2110 or fax at 1-321-783-7598.

    ABBCO is committed to providing our customers with superior products that are widely recognized and accepted for their endurance, reliability and overall quality. Equally impressive is our pricing and personalized service for over 35 years and counting. Here at ABBCO have one motto we live by: “The Difference is in the Making – Buy American”.

    We appreciate your business and look forward to servicing your needs in the near future.



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  • Quality Guarantee

    Over the last thirty five years ABBCO has achieved an excellent reputation for standing behind its products. All products manufactured and distributed by ABBCO are warranted to be free from defects in materials and workmanship. Our Boom & Barrier products are warranted for a period of one year from date of delivery to the customer. Although we do not anticipate any problems with our “in-house” manufactured products we will repair or replace it at our option, free of charge to our customer. We have a firm, long standing policy to protect our customers should any unforeseeable problems occur. At ABBCO we realize that price is an important consideration to our customers, but even more important is the quality of our products and our services.

 

Privacy Policy

  • ABBCO understands and respects your concerns about privacy:

    ABBCO understands and respects your concerns about privacy. This notice describes American Boom & Barrier Corp. privacy policy as it pertains to the website at www.abbcoboom.com (the “Website”). We may from time-to-time revise this privacy policy, and the date of last revision will be available at the top of this page, so please be sure to check back periodically. By visiting the Website, you are acknowledging and accepting this Privacy Policy. Your continued use of the Website after changes have been posted to the Privacy Policy will constitute your acceptance of such changes.

  • Information we collect:

    ABBCO may ask for and collect from you personally identifiable information at certain points throughout the Website. Depending on the information and/or services you request, you may be asked to provide your name, email address and other information. Once you provide your personal information, you are not anonymous to ABBCO.

    In addition to the information you knowingly provide, ABBCO collects the domain names and IP addresses of its visitors, along with usage statistics (e.g., types of web browsers and operating systems used) and browsing history. This data is used to more efficiently operate ABBCO’s business, promote our products and services and administer the Website. ABBCO may combine this information with the personally identifiable information it collects.

  • How ABBCO may use your information:

    * To provide you with personalized content.
    * To process and respond to inquiries.
    * For the purposes for which you provided the information.
    * To improve the content and navigability of the Website.
    * To alert you to new Website features, special events, products, promotions, monthly specials, clearance items and periodic regulatory issues from which you may opt out.
    * In the future, we may sell some or all or our assets. In such transactions, customer information generally is one of the transferred business assets. In the event of a sale of our assets including our database, customer information will be transferred. We will require buyers to honor our privacy policy.

  • Information Sharing with Unaffiliated Third Parties:

    ABBCO may disclose your personally identifiable information to another entity (i) for purposes of outsourcing one or more of the functions described in the previous section; (ii) to confirm or update information provided by you; (iii) to inform you of important information; and/or (iv) as a part of a sale of assets as described in the previous section. We may also share your information in response to a subpoena, legal order or official request.

  • Information Sharing with Affiliated Companies:

    We may share your personally identifiable information with other companies business partners and network partners, and will require the recipient to comply with the provisions of this privacy policy.

    Sharing and use of de-identified information: Information that is de-identified (stripped of any information that could be used to identify you) may be used by ABBCO for any reason and shared freely with affiliates, partners and other third parties. This information is usually aggregated (combined with information from many other users), and may include information such as traffic patterns, trends in connection with various types of inquiries, and other information.

    How we collect information: In addition to the methods described above, we may also collect information using cookies, web beacons or similar technologies. These methods permit us to collect various types of information, including which pages you visit, which of our email messages you read, and other information.

    How we protect information: ABBCO attempts to protect against the loss, misuse and alteration of your personal information. Our servers are protected by reasonable physical and electronic security measures.

    How you can view or update your personal information: To ensure that you have as much control over your personally identifiable information as possible, you may update your information by contacting us at service@abbcoboom.com We will use reasonable efforts to process any change you make; provided, however, that requests to delete information are subject to ABBCO’s internal reporting and retention policies and all applicable legal obligations.

  • Targeted Advertising:

    We use third-party advertising companies to serve ads when you visit our website. Some of these companies may use information (not including your name, address, e-mail address or telephone number) about your visits to ABBCO and other websites in order to provide advertisements about goods and services that may be of interest to you.
    Children:

    This Website is not directed toward children under 13 years of age nor does Supply Pro, Inc. knowingly collect information from children under 13. If you are under 13, please do not submit any personally identifiable information to ABBCO.

  • Links:

    The Website may contain links to third-party websites. ABBCO is not responsible for the privacy practices or the content of such websites.

  • Your California Privacy Rights:

    If you are a California resident, you are entitled by law to request an Information Sharing Disclosure. If you request it, we will provide you with a notice of your right to prevent sharing of your personal information as well as a cost-free means of doing so. To receive such a notice, submit a written request to the address listed in the Contact section below, specifying that you seek your “California Customer Choice Notice.” Please allow thirty days for a response.

  • Contacts:

    Our location
    151 Center Street, Suite 101
    Cape Canaveral, Fl. 32920
    phone 1-321-784-2110
    toll free 1-800-843-2110
    fax 1-321-783-7598
    sales@abbcoboom.com
    service@abbcoboom.com

 

Credit Application

  • Application and terms

    AMERICAN BOOM & BARRIER CORP. (ABBCO)

    151 Center St. # 101 Cape Canaveral, FL 32920

    321-784-2110

    800-843-2110

    FAX 321-783-7598

    CREDIT APPLICATION

    TERMS AND CONDITIONS OF SALES

    1. Payment is due 30 days from the invoice date.
    2. You may avoid finance charges if payment is received within 30 days of invoice date. The finance charge is calculated at the rate of 1.5% per month or 18% A.R.P.
    3. Written approval must be obtained before material may be returned.
    4. American Boom & Barrier Corp. (ABBCO) reserves the right to charge a restocking charge on all materials returned.
    5. Should this account be placed for collection, American Boom & Barrier Corp. reserves the right to charge all collection costs and/or attorney’s fees to said account.
    6. In the event credit is denied, an explanation will be furnished upon written request.
    7. Application will not be processed unless signed and dated by an officer of the company.

    Click here for application